Through video conversations, chats, and remote monitoring, telehealth services facilitate virtual connections between physicians and patients. They make healthcare easier and more accessible by putting it at your fingertips. However, security is crucial when handling sensitive medical data, which is where HIPAA compliance comes in.
The Health Insurance Portability and Accountability Act, or HIPAA, establishes stringent guidelines for safeguarding patient data. Telehealth platforms must adhere to these regulations by using audit trails, regulated access, and secure encryption.
Selecting a safe and dependable telehealth platform is essential for providers as virtual healthcare gains popularity. We’ve compiled a list of the Top 10 HIPAA-Compliant Telehealth Platforms to make things simpler. These platforms provide excellent security, smooth patient interactions, and the tools you need for stress-free remote treatment.
Why Are HIPAA-Compliant Telehealth Platforms Beneficial?
HIPAA-compliant telehealth solutions provide safe, effective, and legally compliant virtual care, which benefits patients and healthcare professionals alike. Here’s why they’re advantageous:
1. Guarantees the Security and Privacy of Patient Data: These systems lower the risk of breaches or unauthorised access by protecting sensitive patient data with end-to-end encryption, secure storage, and access restrictions.
2. Adherence to Law and Regulation: Healthcare providers can avoid fines and legal penalties while upholding patient confidence about their private information by following HIPAA laws.
3. Increases Patient Satisfaction & Trust: Patients are more willing to share health information when they are certain that it is safe, which promotes better communication, more precise diagnoses, and better treatment results.
4. Facilitates Safe Online Consultations: High-quality virtual visits with encrypted video calls and chat are made possible by HIPAA-compliant technologies, which provide a secure and efficient substitute for in-person treatment.
5. Promotes Workflow Efficiency & EHR Integration: Prescriptions, appointment scheduling, invoicing, and patient record administration are all made easier with seamless Electronic Health Record (EHR) integration, which saves time and lessens administrative workloads.
6. Enhances Convenience & Accessibility: From any location, patients may communicate with medical specialists, removing travel obstacles, cutting down on wait times, and guaranteeing prompt care—particularly for those living in remote or disadvantaged areas.
7. Lowers Medical Expenses: In addition to helping patients save money on transportation, missed workdays, and needless emergency visits, telehealth reduces administrative expenses for clinics and hospitals.
8. Promotes Collaboration Among Multiple Providers: These platforms facilitate care coordination, second opinions, and group consultations, enabling various medical specialists to collaborate for improved patient outcomes.
9. Provides Scalability for Expanding Methods: HIPAA-compliant telehealth systems may be tailored to meet the requirements of major healthcare organisations, multi-provider practices, and small clinics with adjustable features and price.
10. Improves RPM, or remote patient monitoring: Modern systems make it simpler to manage chronic illnesses and the recovery process after treatment by providing remote diagnostics, secure data gathering via wearable devices, and real-time health tracking.
10 Best HIPAA-Compliant Telehealth Platforms
1. Doximity
Doximity is an online platform for healthcare professionals, with a secure network where doctors, nurses, and healthcare professionals can interact, share information, and remain informed about the latest industry trends.
Established in 2011, it provides telemedicine, HIPAA-secure communication, and a job search website specific to medical professionals.
With more than two million verified members, Doximity enables users to exchange research, view curated medical news, and automate workflows through features such as digital faxing and e-signatures.
Doximity is broadly utilized by medical organizations for networking and physician recruitment purposes, thereby becoming an important tool in the medical community.
Features:
- Secure Medical Networking
- HIPAA-Compliant Communication
- Telemedicine Services
- Curated Medical News & Research
- Physician Job Search & Recruitment
- Digital Faxing & E-Signatures
- Customized CME (Continuing Medical Education) Resources
- Collaboration & Case Discussions
Pricing:
- Dialer Free: Free plan for MDs, DOs, NPs, PAs, pharmacists, and med students; unlimited 40-min one-on-one visits.
- Dialer Pro: $19.99/month per user ($24 from April 2025); unlimited group visits with no time limits.
- Enterprise: Custom pricing for hospitals and large practices; includes no-reply texting, care team access, and account management.
- Dialer for Free Clinics: Free plan for community clinics; unlimited group visits and specialized support, requires yearly renewal.
Website: https://www.doximity.com/
2. Amwell
Amwell is a pioneering telehealth platform that brings healthcare providers, insurers, and patients together through virtual care solutions. It provides safe video consultations, digital care coordination, and AI-powered tools to improve remote healthcare services.
Amwell caters to multiple medical specialties, such as urgent care, behavioral health, and chronic disease management, to provide accessible and efficient delivery of healthcare.
Through partnerships with health plans, employers, and hospitals, Amwell seamlessly integrates within current healthcare environments to enhance patient engagement and ease clinical workflows.
Features:
- Virtual Care Platform
- Secure Video Consultations
- AI-Powered Digital Healthcare Tools
- Telehealth for Multiple Specialties
- Chronic Disease & Behavioral Health Management
- Integration with Health Systems & Insurers
- Care Coordination & Workflow Automation
- Patient Engagement & Remote Monitoring
Pricing:
- Employers: $0.35 PEPM, $1,000 minimum/month, $49 per consultation (suggested $10 co-pay).
- Private Practices: $49/user (1-10 users), $44/user (11-20), $39/user (21-75), custom pricing (76+ users), unlimited visits.
- Therapy Sessions: $109-$129 per 45-minute session based on therapist credentials.
Website: https://business.amwell.com/
3. GoTo
GoTo offers HIPAA-compliant healthcare communication solutions to healthcare providers to facilitate safe virtual consultations, messaging, and collaboration.
Its system combines video telehealth, unified communications, and encrypted data security to streamline the interaction of patients while staying within industry standards of security compliance.
GoTo services assist healthcare providers in streamlining efficiency, maximizing patient engagement, and providing consistent communication across the teams, all within a scalable and secure ecosystem.
Features:
- Video-Based Telehealth
- Unified Communications (Calls, Video, Messaging, Chat)
- HIPAA-Compliant Security & Encryption
- Business Associate Agreements (BAAs) for Compliance
- Meeting Locks & Secure Data Sharing
- VoIP & Call Management Features
- Multi-Device Accessibility
- Scalable Solutions for Healthcare Organizations
Pricing:
- GoTo Meeting: Professional – $12/user/month (150 participants); Business – $16/user/month (250 participants).
- GoTo Connect: Basic – $24/user/month; Standard – $29/user/month (150 participants); Premium – $39/user/month (250 participants, call center features).
- Enterprise Plans: Custom pricing available for larger healthcare organizations.
Website: https://www.goto.com/healthcare
4. Teladoc Health
Teladoc Health offers an extensive virtual care solution for healthcare providers, facilitating uninterrupted telemedicine care across multiple specialties, such as primary care, mental health, dermatology, and chronic disease management.
It features secure video visits, clinical insights through artificial intelligence, and electronic health record (EHR) integration to facilitate better care for patients.
Prioritizing accessibility and effectiveness, Teladoc Health allows providers to expand their scope of care, enhance patient outcomes, and provide quality care through novel digital health platforms.
Features:
- Virtual Consultations
- AI-Powered Clinical Insights
- Integration with Electronic Health Records (EHR)
- Chronic Disease Management Support
- Mental Health & Behavioral Therapy Services
- Remote Monitoring & Patient Engagement
- HIPAA-Compliant Security & Data Protection
- Multi-Specialty Telemedicine Solutions
Pricing: Custom pricing
Website: https://www.teladochealth.com/providers
5. Athenahealth
Athenahealth is a cloud-based healthcare technology firm that offers electronic health records (EHR), revenue cycle management, patient engagement, and telehealth solutions to medical practices and healthcare organizations.
Its platform combines AI-driven insights, automated administrative workflows, and interoperability capabilities to maximize clinical efficiency and enhance patient outcomes.
Through the provision of secure, scalable, and data-driven tools, Athenahealth enables providers to optimize their operations, decrease administrative burdens, and provide high-quality, coordinated care.
Features:
- Cloud-Based Electronic Health Records (EHR)
- Revenue Cycle Management & Billing Automation
- AI-Powered Workflow Optimization
- Interoperability & Data Exchange
- Telehealth & Virtual Care Solutions
- Patient Engagement & Communication Tools
- Population Health & Analytics
- Regulatory Compliance & Security
Pricing: custom pricing
Website: https://www.athenahealth.com/
6. SmartClinix
SmartClinix is an integrated digital healthcare platform that provides telemedicine, electronic medical records (EMR), and patient engagement solutions to automate medical practice operations.
Suitable for healthcare providers of any size, it facilitates secure virtual consultations, offers EMR templates that can be customized, remote patient monitoring, and effortless patient communication.
With HIPAA-compliant security and scalable pricing, SmartClinix improves clinical efficiency, enhances patient care, and addresses the increasing need for digital healthcare solutions.
Features:
- Telemedicine & Virtual Consultations
- Customizable Electronic Medical Records (EMR)
- Patient Portal & Engagement Tools
- Remote Patient Monitoring (RPM)
- HIPAA-Compliant Security
- Practice Management & Billing Solutions
- Multi-Specialty Support
- Integration with Existing Healthcare Systems
Pricing: custom plans
Website: https://smartclinix.net/
7. MDLIVE
MDLIVE is an innovative telehealth platform that delivers virtual medical and behavioral health services, giving patients easy access to board-certified physicians, therapists, and psychiatrists.
MDLIVE supports remote consultations in urgent care, dermatology, primary care, and mental healthcare, allowing convenient and secure health services from any location.
With HIPAA-secure technology, AI-powered patient engagement solutions, and 24/7 access, MDLIVE increases access, decreases wait times, and enhances patient outcomes by linking people with quality healthcare providers via video, phone, or mobile app visits.
Features:
- 24/7 Virtual Urgent Care
- Primary Care & Wellness Visits
- Behavioral Health & Therapy Services
- Dermatology Consultations
- Board-Certified Doctors & Licensed Therapists
- HIPAA-Compliant Security & Data Protection
- AI-Driven Patient Engagement Tools
- Multi-Device Accessibility (Mobile, Web, Phone)
Pricing: customized pricing
Website: https://www.mdlive.com/
8. Healthie
Healthie is a one-stop practice management software and electronic health record (EHR) system for health and wellness professionals.
It provides scheduling, billing, telehealth, client engagement tools, and customizable charting, all through a HIPAA-compliant web and mobile app.
Healthie caters to solo practitioners, group practices, and enterprise organizations, intending to simplify administrative tasks and improve patient care.
Features:
- HIPAA-Compliant Telehealth
- Electronic Health Records (EHR) & Charting
- Appointment Scheduling & Calendar Management
- Billing & Insurance Processing
- Client Engagement & Messaging Tools
- Customizable Forms & Templates
- Mobile App for Providers & Clients
- Integration with Third-Party Apps & Wearables
Pricing:
- Starter ($0/month) – For private practitioners with up to 10 clients, offering scheduling, invoicing, telehealth, and a client portal.
- Essentials ($49/month) – Supports up to 250 clients, adds CMS 1500s, group messaging, and outbound eFax.
- Plus ($129/month) – Unlimited clients, ClaimMD integration, group telehealth, online programs, and dedicated eFax.
- Group ($149+/month) – Multi-practitioner support with shared calendars, team roles, internal chat, and provider support accounts.
- Enterprise (Custom Pricing) – Includes API access, white labeling, premium integrations, and a dedicated account manager.
Website: https://www.gethealthie.com/
9. Tebra
Tebra is an all-in-one telehealth and practice management solution that enables healthcare providers to provide smooth virtual care.
It provides high-definition video consultations, virtual waiting rooms, group appointments, and provider-specific URLs to increase patient engagement and accessibility. With HIPAA- and HITRUST-certified security, Tebra provides secure and compliant patient interactions.
The solution is integrated with electronic health records (EHR), billing, and scheduling solutions, providing it as an all-in-one ease of use option for private practices, clinics, and multi-provider organizations seeking to grow their telehealth services and streamline operations.
Features:
- High-Quality Video Consultations
- Virtual Waiting Rooms
- Group Telehealth Appointments
- Dedicated Provider URLs for Easy Access
- HIPAA- & HITRUST-Certified Security
- Seamless EHR, Billing, and Scheduling Integration
- Customizable Patient Communication Tools
- Multi-Provider and Clinic Support
Pricing: custom pricing
Website: https://get.tebra.com/cd-telehealth
10. VSee
VSee is a telehealth platform designed for healthcare providers. It involves secure video consultations, remote patient monitoring, and management of virtual clinics. It is HIPAA-compliant video conferencing with low-bandwidth optimization to cater to areas with poor internet connectivity.
VSee has integrated functionality with electronic health records, the medical device, and scheduling tools to run effectively and effectively manage the workflow of telemedicine.
The platform supports multi-party calls, screen sharing, and custom branding, making it ideal for hospitals, clinics, and solo practitioners looking to expand their virtual care services while ensuring patient data security and compliance.
Features:
- HIPAA-Compliant Video Consultations
- Low-Bandwidth Optimized Video Calls
- Remote Patient Monitoring & Device Integration
- Multi-Party Video Calls & Screen Sharing
- EHR & Workflow Integration
- Custom Branding & White-Label Solutions
- Secure Messaging & File Sharing
- Virtual Clinic & Appointment Scheduling
Pricing:
- FREE ($0/month per provider) – Solo provider waiting room with unlimited 1-1 HD video, chat, screenshare, and HIPAA compliance.
- PLUS ($29/month per provider) – Adds group video, patient portal, SMS/email invites, credit card payments, and phone dial-out.
- PREMIUM ($49/month per provider) – Includes shared waiting room, branding, scheduling, EMR notes, analytics, and live support ($200 setup fee).
- ENTERPRISE (Custom Pricing) – Offers white-label solutions, branded mobile app, advanced workflows, billing, claims, RPM, and cloud recording.
Website: https://vsee.com/
How to Choose the Best HIPAA-Compliant Telehealth Platform?
Choosing the best telehealth solution for your clinic might be difficult due to the abundance of alternatives available. Here’s a guide to help you in selecting the best option:
1. Verify Compliance with HIPAA
HIPAA compliance, which safeguards patient information and privacy, is the main prerequisite for every telehealth platform. To guarantee regulatory compliance, look for features like audit logs, safe data storage, end-to-end encryption, access restrictions, and a signed Business Associate Agreement (BAA).
2. Examine the security features
Advanced security features like multi-factor authentication (MFA), encrypted video conversations, secure messaging, and automated logouts help protect private patient data from online threats and unwanted access in addition to HIPAA compliance.
3. Seek an Interface That Is Easy to Use
Both patients and providers should find a platform straightforward to use. Features like mobile-friendly access, easy appointment scheduling, fast setup, and straightforward navigation increase user engagement and lessen technical challenges.
4. Take into Account EHR Integration
Select a platform that connects with Electronic Health Records (EHRs) to optimise processes. This makes it possible for billing management, e-prescriptions, automated patient record updates, and smooth data retrieval to increase productivity.
5. Consider Important Features
Features offered by various telehealth systems differ. Essential ones include HD video consultations, secure messaging, automated scheduling, e-prescriptions, billing support, remote patient monitoring (RPM), and multi-provider telehealth options to cater to diverse healthcare needs.
6. Verify Device Compatibility
To ensure that patients and clinicians may connect at any time, from any location, and without any technological restrictions, a telehealth solution should be compatible with a variety of devices, including computers, tablets, and smartphones.
7. Examine and contrast pricing schemes
There are several price mechanisms for telehealth systems. To guarantee affordability while satisfying the demands of your practice, take into account solutions with free trials, adjustable subscription plans, clear add-on charges, and scalability.
8. Examine Customer Service & Dependability
In the event of technological difficulties, dependable customer service is essential. For easy troubleshooting, look for platforms that provide round-the-clock chat, phone, or email help in addition to a comprehensive knowledge base and dedicated account managers.
9. Examine testimonials and reviews
Examine third-party assessments, industry ratings, and provider and patient reviews before committing to gain insight into actual experiences with usability, dependability, and customer satisfaction.
10. Benefit from Free Demos & Trials
Before committing financially, you may evaluate the functionality, video/audio quality, EHR compliance, and user experience of several platforms by taking advantage of their free samples or demonstrations.
Conclusion
Providing safe, effective, and easily accessible virtual care requires selecting the appropriate HIPAA-compliant telehealth platforms.
The platforms on this list provide a variety of capabilities to meet your needs, from safe patient data management to smooth video consultations, regardless of whether you work as a single practitioner or for a major healthcare organisation.
Investing in a dependable, compliant solution guarantees patient confidence and regulatory peace of mind as telemedicine continues to develop. Take your virtual care services to the next level by investigating your alternatives and selecting the best match.
FAQs
Why is telehealth compliance with HIPAA important?
By guaranteeing that patient data is kept confidential, safe, and shielded from unwanted access, HIPAA compliance helps to avoid data breaches and legal problems.
How can I determine whether a telemedicine platform complies with HIPAA?
To safeguard patient data, a HIPAA-compliant platform employs audit logs, secure user authentication, access limits, and end-to-end encryption. A signed Business Associate Agreement (BAA) should also be included.
Is it possible to utilise Skype, Zoom, or Google Meet for telehealth?
Standard versions of Google Meet, Skype, and Zoom do not comply with HIPAA. Nonetheless, some systems provide HIPAA-compliant versions with extra security measures, such as Zoom for Healthcare.
What is the price of a telemedicine platform that complies with HIPAA?
Each supplier has different prices. While premium services can range from $29 to $200+ per month per provider, depending on the platform, others provide free basic plans.
Do telehealth systems that comply with HIPAA need specific software?
The majority of cloud-based, HIPAA-compliant solutions don’t need any specific software. They typically operate through a mobile app or a web browser.
