Online commerce speed requires businesses, along with their customers, to use parcel tracking software for their daily operations. These tools optimize delivery systems and heighten customer fulfillment so businesses see fewer requests about order locations. inquiries.
Businesses experience easier delivery upgrades through their access to parameters such as branded tracking pages, API integration, and performance analytics. Selecting an appropriate parcel tracking software leads to better efficiency and trust establishment regardless of your organization’s size.
Benefits of Using Parcel Tracking Software
Bearing its core function in the ever-changing industry of logistics and e-commerce operations, the parcel tracking software system fulfills vital responsibilities in developing dependable and transparent delivery processes. The main positive points of using parcel tracking software include
1. Real-Time Shipment Visibility
The tracking software tells you about the positions of your packages together with their present statuses in real time. The system promotes transparency by providing delivery time information, thus making customers feel confident and less anxious.
2. Enhanced Customer Satisfaction
Current customers demand instant tracking information about their package delivery schedule. The combination of automated notifications and brand-specific tracking pages helps keep customers engaged, thus enabling better customer satisfaction and business retention.
3. Operational Efficiency
Businesses can optimize their logistics operations and eliminate manual errors while consolidating multiple carrier systems onto a single tracking platform. The system enables effective issue resolution, thus minimizing customer queries about parcel location.
4. Reduced Delivery Errors
Advanced tracking software delivers precise shipment details alongside address verification and optimized delivery routing to decrease delivery errors. The integration cuts down the number of failed deliveries and returns to customers.
5. Data Analytics & Performance Insights
The majority of tracking platforms deliver comprehensive records and performance data to their users. Businesses can use these insights to identify performance issues as well as delivery trends and areas for improvement and make better decisions.
6. Scalable Integration
The software works seamlessly with e-commerce platforms, ERPs, and CRMs to support entrepreneurs and enterprises of any size.
List of Best Parcel Tracking Software
1. AfterShip
AfterShip functions as a robust tracking solution that provides services to many online retailers across the world. Over 1,000 worldwide shipping carriers benefit from AfterShip and its real-time tracking capabilities and SMS and email delivery update system, together with branded tracking pages.
The analytics toolsets from AfterShip enable businesses to track performance data, which leads to enhanced shipping efficiency. The platform integrates perfectly with Shopify, WooCommerce, and BigCommerce systems, which makes it suitable for expanding online businesses.
The tool has gained wide popularity in logistics because its straightforward design interfaces with a broad network of carriers. AfterShip can handle businesses of any size, no matter whether customers receive dozens or millions of shipments each month, while maintaining user visibility at all times.
Features:
- Supports 1,000+ global carriers
- Real-time tracking updates
- Branded tracking pages
- Email & SMS delivery notifications
- Analytics & performance reports
- Easy integration with Shopify, WooCommerce, BigCommerce
Pricing:
Monthly Plan
- Essential: $11/month for 100 shipments
- Pro: $119/month for 2000 shipments
- Premium: $239/month for 2000 shipments
- Enterprise: Custom pricing
yearly Plan
- Essential: $9/month for 1,200 shipments
- Pro: $99/month for 24,000 shipments
- Premium: $199/month for 24,000 shipments
- Enterprise: Custom pricing
2. Shippo
Shippo provides cost-efficient parcel tracking and shipping solutions that serve businesses of different scales in the e-commerce industry. Through this platform, businesses connect with 85 international carriers to automate label production and delivery updates while also managing returns processes.
Shippo delivers automated tracking notifications to customers through an interface that works with Shopify and other e-commerce tools such as Wix and WooCommerce. The platform’s discounted shipping rates help businesses achieve substantial savings on their shipping expenses.
By using the Shippo platform, businesses can handle many orders effectively while gaining reliable tracking information alongside analytic reports through its user-friendly dashboard.
Features:
- Connects with 85+ carriers
- Automated tracking notifications
- Discounted shipping rates
- Easy label creation & returns
- RESTful API and web app
- Integrates with Shopify, Wix, WooCommerce
Pricing:
- Starter: Free
- Professional: $19/month
- Premier: Custom
3. ShipStation
ShipStation serves e-commerce retailers by providing all-in-one technology that enables order fulfillment automation together with tracking functions. Through its platform, Shippo enables customers to use more than 100 e-commerce platforms in addition to 40 carrier options, including Amazon, eBay, and Shopify.
Real-time tracking as well as customizable shipping labels and branded tracking pages through ShipStation deliver a superior customer experience.
Users gain access to advanced analytical tools so they can achieve better business understanding through the software platform. Businesses can handle shipments through ShipStation’s mobile application, which provides mobile-friendly options for managing operations regardless of their location.
Features:
- Supports 40+ carriers & 100+ platforms
- Custom shipping labels
- Real-time tracking & branded tracking pages
- Automation rules for fulfillment
- Detailed shipping analytics
- Mobile app for on-the-go access
Pricing:
- Starter: $9.99/month/50 shipments
- Growth: $29.99/month/500 shipments
- Scale: $99.99/month/2,000 shipments
- High-Volume: $399.99/Unlimited shipments/month
4. Sendcloud
Sendcloud exists as one of Europe’s top shipping automation platforms, which provides efficient tracking together with multi-carrier integration services. The platform enables access to more than eighty carriers and operates seamlessly with Magento and WooCommerce along with Shopify.
It enhances customer satisfaction through automated tracking emails while providing branded portals and returns management services that help retain customers. Users can access their shipping management responsibilities and print shipment labels in addition to preparing customs documentation through Sendcloud’s dashboard.
The platform meets the needs of retailers operating in online commerce with operations ranging from small to medium in size, while providing complex solution features at an affordable cost. A business can experience simple expansion while keeping a clear eye on its shipping operations.
Features:
- Connects to 80+ European carriers
- Real-time tracking & email notifications
- Branded tracking portal
- Label printing & customs handling
- Centralized dashboard
- Easy integration with e-commerce platforms
Pricing:
Monthly Plan
- Lite: €29/month
- Growth: €89/month
- Premium: €175/month
- Pro: €799/month
Yearly Plan
- Lite: €25/month
- Growth: €75/month
- Premium: €149/month
- Pro: €679/month
5. Narvar
Narvar provides post-purchase customer engagement tools featuring a powerful package tracking solution that Sephora and Levi’s rely on. Real-time tracking information from Narvar enables customer satisfaction along with branded tracking systems that minimize WISMO requests through proactive delivery notifications. Narvar provides intelligent return solutions as well as delivery analytics, which serve to optimize business shipping operations.
Narvar merges into e-commerce and delivery partner networks through its customer-centric technology design. Its customized, data-based strategy helps businesses maintain brand consistency, so enterprise-level enterprises will benefit from its post-checkout customer relationship solution.
Features:
- Real-time order tracking
- Branded, personalized tracking pages
- Intelligent returns management
- Delivery analytics & customer insights
- Reduces WISMO queries
- Integrates with e-commerce & 3PL platforms
Pricing: Connect with the Team
6. parcelLab GmbH
parcelLab GmbH operates from Germany as a software development company that provides shipment tracking solutions to retail businesses. Businesses can leverage parcelLab to deliver branded notifications and tracking pages that allow end-users to monitor shipment status in real time besides receiving delayed delivery alerts, and perform performance analysis using deep analytics.
The fundamental value of this system emerges from making transportation data usable for marketing strategies, which enhances post-purchase initiative and conversion.
Companies benefit from ERP and eCommerce integration that enables parcelLab to maintain customer communication throughout shipping processes. This solution finds extensive use among European retailers who want to deliver top-tier delivery services worldwide.
Features:
- Personalized customer communication
- Real-time shipment visibility
- Delay alerts & branded updates
- Delivery performance analytics
- ERP & e-commerce integration
- Enhances post-purchase experience
Pricing: Connect with the Team
7. Shipwell, Inc.
Shipwell delivers freight management software and parcel tracking technology that serves shippers along with 3PLs and carriers in the market. The software platform integrates transportation management services with tracking functions together with analytics capabilities through a shared cloud solution.
Through real-time shipment tracking, Shipwell lets users track their shipments to detect delays and keep supply chain management activities smooth. AdapterView enables users to optimize routes, while its automation capabilities reduce shipping costs and enhance delivery performance metrics.
Features:
- Real-time freight & parcel tracking
- AI-powered route optimization
- Unified TMS & parcel visibility
- Customizable alerts & analytics
- Easy ERP integration
- Ideal for freight + parcel logistics
Pricing: Connect with the Team
8. Detrack Systems Australia
Detrack Systems operates as a delivery management system that excels in parcel tracking functionality. Detrack System’s Australia-based software delivers real-time vehicle location tracking service together with electronic proof of delivery solutions and web and mobile live updates to customers throughout Australia.
Delivery accuracy can be achieved through the software, which offers functionality that includes barcode scanning, photo capture, and digital signature capabilities. This platform has open APIs that enable simple connections while matching the needs of logistics providers along with couriers and businesses in e-commerce.
The software solution Detrack finds its best use among businesses delivering orders through same-day and last-mile shipping standards. The platform delivers complete transparency throughout delivery stages to enhance customer trust and operational clarity in every step of delivery operations.
Features:
- Real-time vehicle tracking
- Electronic Proof of Delivery (ePOD)
- Barcode scanning & photo capture
- Signature collection via mobile app
- Open API for integration
- Suited for last-mile delivery
Pricing:
- Pro: $29/month
- Advanced: $39/month
- Enterprise: Custom
9. Kuebix TMS
Kuebix TMS by Trimble brings cutting-edge freight management capabilities through its Transportation Management System to organizations of every business scale. Real-time tracking and all-encompassing shipment visibility together with analytics apply to every type of shipment, whether small parcels or substantial freight loads.
The implementation process for Kuebix occurs rapidly alongside its user-friendly platform. The platform structure of this system enables businesses to select specific features, starting from parcel monitoring services up to complete supply chain optimization capabilities.
The integration between Kuebix and ERP and warehouse management systems provides businesses with optimized shipping operations and reduced costs. Decisions through data analysis become possible with the cloud system.
Features:
- Full TMS with parcel tracking
- Real-time shipment visibility
- Freight & parcel support
- Modular features (select as needed)
- Integration with ERP/WMS systems
- Analytics & cost control tools
Pricing: Connect with the team
10. ShipTime Inc
ShipTime Inc. delivers an easy-to-use parcel tracking system alongside shipping options for companies in the small business, startup, and nonprofit categories. Users of the platform get access to discounted shipping prices under carrier deals along with a live parcel tracking service that spans Canada, the United States, and international zones.
ShipTime provides its users with automated label production together with customized tracking pages and delivery confirmation tools that boost customer satisfaction levels. The platform delivers an interface that makes it easy for users to check rates and handle returns while providing simple access to tracking data.
Businesses interested in smart shipping solutions that generate cost savings should consider ShipTime because of its practical, user-oriented approach.
Features:
- Discounted carrier rates
- Real-time tracking & updates
- Branded tracking experience
- Auto label generation
- Integration with Shopify, WooCommerce
- Rate comparison & returns management
Pricing: Connect with the team
Key Features to Look for in Package Tracking Software
Your business delivery operations will operate more efficiently when you select the appropriate package tracking software solution. The necessary elements you need to examine include
1. Real-Time Tracking
Real-time tracking represents a critical element that enables both you and your customers to track package movement starting from dispatch through the delivery process. Package tracking software enables trust through prompt status updates while reducing customer uncertainty.
2. Multi-Carrier Support
The software platform must integrate with multiple shipping carriers (FedEx, UPS, and DHL, alongside others) when operating globally. Your customers receive a personalized experience that extends across all delivery companies through this feature.
3. Customizable Notifications
Real-time automated email or SMS shipment alerts that show dispatch status and delivery updates help prevent customer inquiries about order locations. inquiries.
4. Branded Tracking Pages
Your exclusive tracking pages can present your brand look with a logo and colors alongside additional promotional elements such as banners or product suggestions.
5. Delivery Analytics and Reporting
Advanced analytics enable businesses to monitor delivery-related key performance indicators by tracking delivery periods and delivery delays besides success rates. The obtained data enables both improved process decisions and informed business choices.
6. Easy Integration
Your tracking solution needs to implement effortless integration capabilities with standard e-commerce tools, including platforms and databases. Check for application programming interfaces and plugins because they enhance setup simplification.
7. Mobile Accessibility
Users gain convenient access to tracking information through mobile apps and responsive designs, which also deliver rapid updates.
8. Customer Support
Available technical support from software providers delivers prompt issue solutions while protecting system availability.
Ending Note
The selection of optimal parcel tracking software mainly depends on three factors, including enterprise scale, parcel shipment volumes, and system integration compatibility.
Reliable tracking systems create advantages for operational flow, which enhances customer satisfaction and boosts your brand image. Your business can transform shipping into a stress-free, transparent operation for customers and yourself by selecting appropriate software solutions.
Your platform selection should focus on customizable features alongside accurate carrier data and responsive customer support.
FAQs
1. What is parcel tracking software?
Parcel tracking software allows businesses and customers to monitor shipments in real-time, from dispatch to delivery.
2. Why should I use parcel tracking software?
It improves delivery transparency, boosts customer satisfaction, reduces support queries, and helps streamline shipping operations.
3. Can I integrate parcel tracking software with my online store?
Yes, most tracking tools integrate easily with platforms like Shopify, WooCommerce, Magento, and more.
4. Is real-time tracking available for all carriers?
Most top software supports real-time tracking for major global carriers, but coverage may vary by provider.
5. Can customers get automatic delivery updates?
Yes, most software offers email or SMS notifications to keep customers informed.
