Telecom Expense Management (TEM) applications assist companies to track, audit as well as manage telecom and mobility expenditures that are strategic in an era of remote employment, IoT proliferation, and international business operations.
According to industry analysts, the global TEM market is projected to exceed $6.7 billion by the end of 2030, as companies grapple with rising telecom costs and increasing device proliferation.
In this blog, we’ll explore top Telecom Expense Management companies, their core features, pricing tiers, and how to choose the best partner for your business.
What Is Telecom Expense Management?
Telecom Expense Management refers to systems and services designed to streamline all aspects of telecom spending:
- Invoice management: Automated audit of telecom bills to catch errors or overcharges.
- Contract management: Centralization and tracking of vendor agreements and renewal dates.
- Mobile device tracking: Monitoring usage across mobile plans and devices.
- Usage optimization: Identifying unused devices or redundant services.
Benefits include:
- Tangible cost savings through error detection and usage optimization.
- Centralized visibility and control across departments.
- Stronger budgeting and compliance via audit trails.
- Reduced administrative workload for finance and IT teams.
Common user segments include Fortune 500 companies, government agencies, managed service providers (MSPs), and mid-sized firms with global telecom operations.
Why Telecom Expense Management Matters
- 5G and IoT growth increase network complexity more data, devices, and plans to manage.
- Remote/hybrid work fuels higher mobile device usage and BYOD scenarios.
- Real‑time monitoring gains importance as businesses demand greater cost transparency.
- TEM tools now tie into cloud, UC, and ERP systems offering unified expense control.
- A modern TEM solution isn’t just nice to have it’s essential for ongoing cost control and operational efficiency.
Key Features to Look for in a TEM Solution
| Feature | Why It Matters |
|---|---|
| Invoice & Bill Auditing | Detects billing errors and vendor mischarges |
| Contract & Vendor Management | Prevents auto-renew charges and keeps track of terms |
| Mobile Device Management (MDM) Integration | Enforces usage policies and highlights redundant lines |
| Real-Time Usage Monitoring | Offers live visibility into cost spikes and anomalies |
| Cloud & SaaS Expense Tracking | Manages third-party subscriptions alongside telecom |
| Automated Dispute Resolution | Reduces manual work and speeds dispute handling |
| Analytics & Reporting Dashboards | Enables strategic spend decisions with deep data |
| ERP/CRM Integrations | Simplifies financial reconciliations and automated ticketing |
List of Top Telecom Expense Management Companies in 2025
Below are nine standout TEM providers, each strong on specific features and customer profiles:
1. Tangoe
Website: tangoe.com
Founded in 2000 and a TEM pioneer, Tangoe offers a comprehensive platform, Tangoe One, for global telecom, mobile, and cloud spend oversight. It provides end-to-end lifecycle management with AI-driven dashboards, real-time visibility into spend, and automated invoice auditing.
With over 20 patents and global carrier integrations, Tangoe claims up to 70% average telecom savings and handles thousands of invoices monthly. The service supports payables and credit collection, simplifying vendor payments and dispute management.
Key Features:
- AI-powered invoice capture and audit
- Centralized contract & order management (MACD)
- Real-time usage monitoring & reporting
- Billing error detection and credit recovery
- Automated invoice payments & vendor dispute handling
Pros:
- Mature, patent-backed automation
- Deep global carrier integrations
- Consolidated lifecycle management (orders to payments)
Pricing:
- Basic: (contact vendor for custom enterprise bundles)
2. Calero
Website: calero.com
Calero delivers a unified platform for managing telecom, mobile, and cloud expenses. As one of the leading telecom expense management companies, and following its recent merger with Windstream, it enhances spend transparency through analytics and policy enforcement.
Real-time dashboards track usage across services, while contract modules support vendor rate management. Focused on carrier optimization, Calero positions itself as a holistic expense system with strong telecom and cloud cost governance.
Key Features:
- Unified telecom + cloud/SaaS expense modules
- Usage-based policy framework
- Real-time analytics and trend dashboards
- Contract and vendor rate management
Pros:
- Consolidated telecom and cloud cost control
- Strong call and usage analytics
- Leverages Windstream’s reach and infrastructure
Pricing:
- Tiered Subscription: Pricing varies contact sales for details
3. Cass Information Systems
Website: http://cassinfo.com/
Cass provides enterprise-grade audit and invoice management services, processing over 50 million transactions and payments annually across 185+ countries.
Their TEM solution includes fixed and mobile billing, chargeback allocation, and full dispute resolution.
With their own banking arm, Cass Commercial Bank, they offer seamless carrier payments and multi-currency support. Their services emphasize accuracy, global reach, and strong GL integration.
Key Features:
- Full invoice audit & continuous monitoring
- Automated chargeback and cost allocation
- Carrier dispute handling workflows
- Integrated provisioning and inventory management
- Secure global payments via Cass bank
Pros:
- Large-scale accuracy (50 M+ invoices/year)
- Global multi-currency billing support
- Dedicated telecom expertise and support
Pricing:
- Volume-Based Billing: Custom quotes by spend/invoice volume
4. Sakon
Website: sakon.com
Sakon is a leading global TEM provider that specializes in automating telecom lifecycle management for large enterprises. Its unified platform helps businesses manage telecom inventory, contracts, ordering, invoicing, and mobility all under a centralized dashboard.
Sakon’s strength lies in its data-driven insights, intuitive UI, and seamless integration with MDM Solutions and ITSM platforms like ServiceNow. With a presence in over 130 countries, Sakon is designed for scalability and multi-regional operations.
Key Features:
- Centralized inventory and contract management
- Order automation and service fulfillment tracking
- Invoice validation and real-time expense monitoring
- Mobile policy management with MDM integrations
- Custom workflows with built-in reporting
Pros:
- Enterprise-grade automation for large businesses
- Global reach and multi-country support
- Seamless integration with MDM, ERP, and ITSM tools
Pricing:
- Enterprise Plan: Custom pricing based on services and telecom scope
5. vCom Solutions
Website: vcomsolutions.com
vCom offers a unique TEM-as-a-Service (TEMaaS) model that combines software with hands-on management and consulting. As one of the leading telecom expense management companies, their centralized platform, vManager, manages IT spend across telecom, cloud, SaaS, hardware, and mobility.
From procurement to invoice reconciliation and vendor negotiations, vCom handles the entire lifecycle. Their solution is especially beneficial for mid-market companies seeking an all-in-one service with strong support and visibility.
Key Features:
- Full lifecycle telecom and IT spend management
- Procurement, provisioning, and vendor negotiation support
- Invoice auditing, dispute resolution, and cost allocation
- Visibility across telecom, cloud, and hardware
- Dedicated account managers and vendor specialists
Pros:
- All-in-one TEM with expert support
- Covers IT + telecom + SaaS/hardware in one portal
- Simplifies telecom decision-making for mid-sized firms
Pricing:
- Network Lifecycle Management (NLM): $1.67/day
- Mobile Lifecycle Management (MLM): $0.13 per day /device
- Contact Sales for a Custom Plan
6. Tellennium
Website: tellennium.com
Tellennium focuses on managing recurring telecom and unified communications costs for businesses across the U.S. Their platform, MoT (Management of Things), delivers accurate inventory management, automated audits, and dispute tracking.
Tellennium is best known for its ability to handle decentralized mobile environments, supporting BYOD and hybrid work policies. Their managed service approach ensures reduced telecom waste and increased visibility into recurring charges.
Key Features:
- Real-time telecom audit and invoice matching
- Unified communications and mobile cost oversight
- Dispute resolution with automated claim filing
- BYOD tracking and mobile usage enforcement
- Customizable analytics dashboards
Pros:
- Ideal for distributed or remote-first workforces
- BYOD and UC-centric features
- Personalized managed service model
Pricing:
- Contact Sales for Plans
7. Valicom
Website: valicomcorp.com
Valicom offers flexible TEM solutions tailored for small and medium-sized businesses. As one of the notable telecom expense management companies, their Clearview platform is known for quick deployment, high ROI, and the ability to manage telecom, wireless, and even print expenses.
The solution includes DIY and fully managed options, depending on your in-house capabilities. Valicom serves industries like healthcare, education, and retail that often deal with decentralized telecom infrastructures.
Key Features:
- Invoice validation and telecom auditing
- Real-time expense dashboards and reporting
- Contract lifecycle and inventory tracking
- Print the expense management module
- Scalable self-serve and managed service options
Pros:
- Fast and easy to implement
- Cost-effective for small to mid-sized businesses
- Includes print and telecom in one tool
Pricing:
- Managed TEM Services: Custom quote
8. Cimpl (by Upland Software)
Website: uplandsoftware.com/cimpl
Cimpl by Upland offers a modern SaaS-based TEM platform that manages telecom, cloud, and IoT expenses. It features a strong focus on digital usage visibility and self-service analytics, making it ideal for IT teams that want control without a heavy learning curve.
Cimpl stands out for its ability to handle a wide range of subscriptions including UCaaS, SaaS, and data plans. It supports real-time dashboards and proactive policy alerts, helping users reduce overages and eliminate shadow IT costs.
Key Features:
- Subscription & telecom expense management
- SaaS and UCaaS usage monitoring
- Policy enforcement and spend alerts
- Dynamic reporting with customizable views
- API integrations with ITSM/ERP systems
Pros:
- SaaS, cloud, and telecom in one platform
- User-friendly UI with drag-and-drop reporting
- Great for digital transformation and IT visibility
Pricing:
- Contact Sales for Plans
9. Avotus
Website: avotus.com
Avotus provides intelligent TEM solutions that emphasize unified communications (UC) and call accounting. It delivers detailed reporting on usage patterns, policy violations, and unified expense tracking across mobile, fixed-line, and UC platforms like Cisco, Microsoft Teams, and Zoom.
With a strong background in call analytics, Avotus is particularly useful for companies trying to rein in UCaaS or collaboration tool spending while maintaining compliance.
Key Features:
- Call accounting and UC tracking
- Integrated TEM and communication analytics
- Invoice reconciliation and vendor management
- Policy alerts for usage anomalies
- Real-time dashboards with exportable reports
Pros:
- Strong UC and collaboration cost analytics
- Combining voice, data, and collaboration spend
- Ideal for large call center and UC-heavy organizations
Pricing:
TEM + UC Suite: Custom enterprise pricing
10. Brightfin
Website: brightfin.com
Brightfin is a modern TEM solution built natively on ServiceNow, making it an ideal choice for IT and finance teams seeking seamless ITSM integration. As one of the leading telecom expense management companies, it centralizes the management of telecom, mobile, and IT expenses while providing real-time insights into vendor contracts, invoice validation, and asset inventory.
Designed for mid to large enterprises, brightfin reduces manual work through automated workflows and allows cost allocation across departments. With a heavy focus on transparency and IT-finance alignment, it’s widely used by enterprises pursuing digital transformation.
Key Features:
- Native integration with the ServiceNow platform
- Centralized telecom, mobile, and IT expense management
- Real-time inventory and invoice validation
- Automated workflow creation and chargeback allocation
- Unified dashboards for IT, finance, and procurement
Pros:
- Built on ServiceNow for seamless ITSM usage
- Real-time reporting with granular department-level insights
- Strong automation for recurring expense tasks
Pricing:
Enterprise Plan: Custom pricing based on users and integration
How to Choose the Right TEM Partner
- Scope your telecom profile: Number of lines, global vs. local, device types.
- Target needs: Do you want invoice audits alone, or full TEMaaS with cloud/SaaS control?
- Check integration compatibility: ERP, MDM, UC tools must plug in smoothly.
- Custom and scalable: Ensure the solution grows with your business needs.
- Transparency & support: Look for clear billing, SLAs, and consultative services.
- Evaluate cost structure: Compare subscription vs. usage-based models seek at least a 2× ROI.
Future Trends in TEM
- AI & Predictive Cost Analytics: From reactive savings to proactive forecasting.
- Unified Billing for Telecom + Cloud + SaaS: One platform to control all digital spend.
- TEM-as-a-Service (TEMaaS) Growth: Outsourced end-to-end management.
- Automation in Telecom Procurement: AI handling plan comparisons, renewals, and workflow approvals.
Conclusion
As telecom becomes increasingly complex, businesses require more intelligent, efficient expense management. Telecom expense management companies now offer automated, real-time TEM systems that provide unified control and greater visibility.
They assist in error reduction, management of mobile devices as well as controlling telecom expenses all over the world. Whether it is a startup or an enterprise, an appropriate TEM tool will guarantee enhanced budgeting and compliance.
The important factor to save in the long run is to select a scalable and integration-ready platform. Digital efficiency with technology becomes not optional but required, as technology goes through TEM.
FAQs
What is Telecom Expense Management software?
A platform that automates audit, tracking, and policy enforcement across telecom and related services.
Who needs TEM services the most?
Entities with large device fleets, multiple lines, UC complexity, or global vendor usage.
How much does TEM cost?
Pricing ranges from tiered subscriptions to usage-based models; enterprise deals are custom-priced.
Can TEM tools manage mobile devices too?
Yes, most include MDM integration and BYOD policy enforcement.
What’s the difference between TEM and cloud expense management?
TEM manages telecom/mobile expenses, while cloud expense tools cover SaaS and XaaS usage. Many top vendors now combine both.
