Do you need help finding the most productive way to collaborate with your clients?
Look no further! In this era of high-speed digital technology, providing well-structured messages and effective teamwork is indispensable for project success.
We have created a list of the best client collaboration software tools to control your workflow and improve client satisfaction.
Whether you are a freelancer, a small business owner, or part of a big team, these user-friendly platforms will make you more organized.
They also enable you to communicate effectively and deliver high-quality work.
What Is Client Collaboration Software?
A customer collaboration platform is an integrated communication solution. It allows storing all your customer conversations in one central, organized place.
It’s a cloud-based tool that makes communication between your team members and customers as smooth as possible.
The customer with Client collaboration software can access your team throughout the entire conversation history.
It also ranges from where they made their first application to your last contact with them.
Benefits of having Client Collaboration Software Tools
- Enhanced Communication: Client collaboration tools are real magic because they provide smooth client-team communication.
- Improved Efficiency: These tools could be leveraged to hurry the work.
- Increased Productivity: Team members can now share documents, feedback, and updates through centralized platforms.
- Higher Client Satisfaction: Clients value the possibility of keeping track of progress, giving feedback, and collaborating in real-time. It is also giving them a high level of satisfaction.
- Better Project Management: Features like task assignment, deadline tracking, and milestone monitoring make the process of managing projects efficient.
11 Best Client Collaboration Software Tools
1. Hive
Hive is the best online collaborative tool, as it brings all the entities of work into one single interface.
Hive provides a space where team members can update their task list. It also offers real-time communication, develops an agenda, shares files, and provides current project progress.
Teammates can chat live, share emails, and collaborate via notes without leaving the platform.
Hive is the best collaboration software for teams of any size now, and it is being used by many teams all over.
Top Features
- Project management tools
- Task lists and cards for organizing work
- Time tracking and reporting
- Team collaboration features
- File sharing and document management
- Integration with other tools and platforms
- Chat and communication tools
- Analytics and performance metrics
Pricing
| Free | Starter | Teams | Enterprise |
|---|---|---|---|
| $0 | $1/month per user | $3/month per user | custom |
2. Slack
Slack is a popular instant messaging app that allows users to message, share files, and collaborate.
It is perfect for real-time conversations. The efficiency of this affects both our internal operations and customers.
Users always praise the Slack app for its centralized communication. It also has broad compatibility with other productivity tools.
The other two features are the organized channel and the quick message recovery.
Top Features
- Engagement tracking
- Deal loss prevention
- Room analytics
- Content management
- Content creator
Pricing
| Free | Pro | Business+ | Enterprise |
|---|---|---|---|
| $0 | $2.97/month | $5.11/month | custom |
3. Ruttl
ruttl, the quickest collaboration and feedback tool available, enables users to provide feedback directly on live websites and apps, facilitating real-time edits for precise instructions to developers.
Traditional methods of reviewing fully developed websites involve taking screenshots, marking design issues, and sharing them via documents or lengthy meetings with developers, consuming 3-4+ hours. ruttl streamlines this process significantly.
Loaded with powerful features, it allows users to add comments, edit content, track bugs, replace images, make design changes, and more to web elements.
Top Features
- Commenting on live websites, web apps, PDFs and Images
- Editing live websites and web apps
- Collaborate with the team for design review
- Bug Tracking on websites and mobile apps
- Handling Customer Feedback via live chat
Pricing
Monthly pricing
| Free | Pro | Team |
|---|---|---|
| $0 | $4/user | $30/user |
4. Thena.ai
Thena is ideal for every person looking for this kind of task management tool for their clients.
Thena is a platform that enables teams to perform customer service tasks right on the familiar Slack platform.
The application shines in terms of a smooth single point for support ticket processing, automating the support process, and improving customer service.
This process involves consulting colleagues when customers approach them.
Top Features
- Intelligent analytics
- Predictive insights
- Customizable dashboards
- Automated reporting
- Real-time data monitoring
- Machine learning algorithms
- Data visualization tools
- Performance tracking
- Goal setting and tracking
- Collaboration features
Pricing
| Basic | Core | Enterprise |
|---|---|---|
| $5/channel/month | $400/month | custom |
5. Trello
Trello is a helpful method of arranging tasks and projects.
It is similar to a digital bulletin board, where you can create lists for different tasks and rearrange them as the task is accomplished.
As a result, you can keep track of details and due dates and even attach documents to your tasks.
It is user-friendly and excels at collaboration projects among team members while working together.
Trello makes work more efficient and enjoyable as it keeps you organized and tracks everything in one place.
Top Features
- Boards for organizing tasks
- Lists within boards for categorizing tasks
- Cards representing individual tasks
- Drag-and-drop functionality for easy task management
- Checklists within cards for breaking down tasks
- Labels and tags for categorization
- Attachments for adding files and documents to tasks
- Comments for collaboration and communication
- Activity log for tracking changes and updates
Pricing
| Free | Standard | Premium | Enterprise |
|---|---|---|---|
| $0 | $5/user/month | $10/user/month | $17.50/user/month |
6. Monday.com
Monday Software helps to personalize the team spirit of your employees while developing that of your customers.
It offers a complete solution that enables genuine customer engagement thanks to improved email integration.
It also does interaction tracking, personalized email template design, etc.
Monday can do everything for you, from tweaking your sales pipeline to improving your lead capture and management. With Monday, you can be sure to succeed.
Top Features
- Customizable Workflows
- Task Management
- Collaboration Tools
- Visual Project Tracking
- Integration Capabilities
- Automation
- Deadline Tracking
- Data Visualization
- Mobile Accessibility
- Permission Management
- Time Tracking
- Customer Support
Pricing
| Free | Basic | Standard | Pro | Enterprise |
|---|---|---|---|---|
| $0 | $9/seat/month | $12/seat/month | $19/seat/month | custom |
7. Teamwork
Teamwork is the key to the success of every project management! Teamwork is the core product that enables client interactions to be a breeze.
With an agency focus, this software has task boards in place. It includes task scheduling, workload distribution tasks, project scoping, task milestones, client onboarding, and hours tracking.
Moreover, invoicing generation and client approval are also amazing features of it. This tool will help you track projects across different clients. It also ensures they stay on time and under budget.
Top Features
- Customer feedback collection
- Customizable template creation
- Social media post calendar
- Automation features
- Workload resource management
Pricing
| Free | Deliver | Grow | Scale |
|---|---|---|---|
| $0 | $9.99/user/month | $19.99/user/month | custom |
8. Planable
Planable is a simple yet powerful project management tool that raises the workflow performance of your team.
Planable’s real-time collaboration features facilitate teamwork on a single platform.
This tool makes it easy to write joint blog articles and create briefs and emails on the platform.
Furthermore, it provides the option of feedback after it is achieved.
Calendar View representation catches a block of your content marketing strategy with blog posts, emails, and social media posts covering the missing parts.
Top Features
- Social media content planning
- Content calendar for scheduling posts
- Collaborative workspace for teams
- Approval workflow for content review
- Preview of posts before publishing
- Multi-platform support
- Team communication and comments on posts
- Integration with other social media management tools
Pricing
| Free | Basic | Pro | Enterprise |
|---|---|---|---|
| $0 | $13/user/month | $26/user/month | custom |
9. Zoom
Zoom is now the leading video conferencing tool on the market and is used by teams for group meetings, virtual activities, and even smaller 1:1 of the most defining memories.
Zoom is extremely simple to use. Many people are using the app not only for business but for personal reasons too.
To start a video call, go to the “Meetings” section in the app, and then create a meeting and share the link with your attendees.
Zoom can let you make up to 40 minutes for free calls with fewer than 100 participants.
Top Features
- Video conferencing for meetings and webinars
- HD audio and video quality
- Screen sharing for presentations and demonstrations
- Chat and messaging during meetings
- Virtual backgrounds for privacy or branding
- Breakout rooms for smaller group discussions
- Host controls and security features
- Cross-platform compatibility
Pricing
| Basic | Pro | Business | Business+ | Enterprise |
|---|---|---|---|---|
| $0 | $14.99/user/month | $21.99/user/month | custom | custom |
10. Asana
Asana is a complete project management program that can work for groups of any shape and size.
It can help you improve efficiency and maintain a smooth workflow. They also deliver superior customer relationships through effortless cooperation.
It is provided with instruments such as project task management, agile team management, and customer request tracking.
It also enables you to get along with all processes and operations with the greatest ease.
Top Features
- Task Management
- Project Tracking
- Collaboration Tools
- Customizable Workflows
- Deadline Tracking
- Subtasks
- Integration Capabilities
- File Attachments
- Progress Monitoring
- Priority Setting
- Team Calendar
- Reporting and Analytics
Pricing
| Personal | Starter | Advanced |
|---|---|---|
| $0 | $10.99/user/month | $24.99/user/month |
11. ProofHub
ProofHub is one of the highest-rated solutions for remote teams. It also improves the collaboration process between the team members and the clients.
Its teamwork tools are diversified and simplify remote collaboration and in-person interaction.
It serves this purpose by always helping you know who your client is. It also has group and personal channels, shares great information about the business, and much more.
Top Features
- One-on-one and group chats
- Customizable forms
- File proofreading and review
- Personalized announcements
- Events and milestones
Pricing
| Essential | Ultimate control |
|---|---|
| $45/month | $89/month |
Final Words
In summary, client collaboration software tools is a critical tool that helps communication, workflow efficiency, and client-business partnerships. These tools present many project management features, including file sharing and real-time collaboration, that can be used in varying environments.
All these tools, exchanging ideas or offering feedback, contribute to building a collaborative work culture. So, choose the best client collaboration for your business.
